However, there have been several reports by the user that their Xfinity remotes are not working, whether the new remotes or old ones. Pair the Touchpad Remote Control with Your Android TV. Voice button Close. To perform a factory reset: Press the Setup button until the LED at the top of the remote changes from red to green. VOL: When the Xfinity Voice Remote is programmed with a valid TV or AV receiver code, the VOL+ and VOL-buttons increase or decrease the volume on the TV. Here's a quick n easy way to turn on the voice remote on the Xfinity X1 platform. Then I decided to change the batteries. Any fixes or replace? Voice command not working? 1 Questions & Answers Place. Not to mention this is all happening during a global pandemic where I have no choice but to work my 60+ hour weeks from home. Need to pair with another box? Wait for the beep. Press and hold the Power button located on the front of the primary DVR TV Box for 10 seconds. That’ll default it. The remote is now paired and voice commands should work when you hold down the VOICE CONTROL key. Auto Detection. Xfinity store gave me a new remote thinking that would solve the problem. thanks When you buy the new box or the new remote, you need to program it to make it work. Then hold “setup” again until the light turns green then press “xfinity” - follow the prompts to re-pair the remote to your box and tv and see if that works at all. Any fixes or replace? Voice command instructions. Factory Reset the Xfinity Voice Remote without a Setup Button (XR15) If the buttons on your Voice Remote (XR15) are still unresponsive, you may need to perform a factory reset. Find answers now! New batteries. save. Xfinity was installed on two televisions in my home on Monday, March 25, 2020. 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Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. change the HDMI cable and press the voice button. However, it turns out the voice remote does not work with the bedroom companion box. Plug the power cord back in to your TV Box. report. I tried resetting, turning box off and on, etc. I am just a customer, volunteering my … It was successfully paired with our tv (volume, mute, channel, etc. Or: Ensure … Try holding “setup” until the light on the remote turns green then press 9-8-7. Thanks for the input. 75% Upvoted. my universal remote "rmcspk1ap1" has recently stopped working in the voice control. I did everything they asked: 1.) Push your Microphone button to tell your remote to listen to you. Learn how to troubleshoot remote control buttons that don't work. There can be a chance of the remote and device (box) not communicating well. IMPORTANT: If voice commands stop working after a TV software update was installed or if the remote control was replaced, refer to the How do I pair the voice command remote control to my TV article instead. any help appreciated . Unlike most remotes, the Comcast X1 has voice capabilities. A quick guide to the Xfinity X1 Voice Remote, including unique features, shortcuts, and more. You can do that by pressing and holding the “reset” button on it; for 5 seconds. Ensure your cables are tightly secured. And they also have the remotes, with different models for different TVs. Press more than once to fast-forward 2x-5x faster. If the issue is with your Computer or a Laptop you should try using Restoro which can scan the repositories and replace corrupt and missing files. no matter what you command it instantly comes up with "I did not recognise what you said". Here are two ways to reset your box. Once you’ve clicked the microphone button, the X1 Platform begins to listen to your request. Unplug the power from your primary DVR TV Box for 30 seconds. Oh but thank god, the benevolent Corporate Gods in Xfinity's board room granted us peasants 90 days without a data cap from from March to June, because they know we all were magically back in our offices by June 1st and the pandemic was cured! (Note: not all Xfinity On Demand programs support fast-forwarding.) Press and hold the voice command button on your Samsung Smart Remote, say a command, and then release the button. ... Voice Commands don't work on my remote control. On one tv the voice remote works fine. Look for the microphone mark or button. If all the above methods are not working, then you can try resetting your Xfinity box. Kevin is a dynamic and self-motivated information technology professional, with a Thorough knowledge of all facets pertaining to network infrastructure design, implementation and administration. Voice remote not on? Not sure what to say? I called customer service. Lastly, there’s a lot more to dig into on the software side, and there’s a real opportunity to do a side by side comparison … For X1 DVR, after rewinding live TV, this button fast-forwards through the program. Using voice commands avoids thumbing through menus and can get to what you want to watch much faster. My xfinty Comcast voice command remote is not working? Only button working is to power off the TV. Use the Voice Search Function of … Update: see comments. But it appears to not be 'listening' to voice commands. Here are two ways to reset your box. Only button working is to power off the TV. You can do that by … Then, follow the same steps for each one of your other TV Boxes. Solved. Fast-forwards Xfinity On Demand and recorded programs. Yeah, could just be a bad remote. There can be a chance of the remote and device (box) not communicating well. We found out some of the reasons, due to which the remote cannot be working properly. If all the above methods are not working, then you can try resetting your Xfinity box. Superior record of delivering simultaneous large-scale mission critical projects on time and under budget. You must allow each TV Box to recognize the primary DVR TV Box (by checking to see if you can access recordings, for example) before moving on to reboot the next.". This thread has been locked by the moderators of r/Comcast_Xfinity. The TV Box should automatically reboot. To perform a factory reset: Press and hold the A (triangle) and D (diamond) buttons at the same time for three seconds until the status light changes from red to green. x Close Dialog. My xfinty Comcast voice command remote is not working? hide. Before you move to the methods make sure there is no problem with the batteries and hardware of remote. The Xfinity XR11 Voice Remote offers an enhanced TV viewing experience, offering the ability to search for programs or tune to networks using voice commands. You can use a few simple commands to get the most out of your new remote. Email notifications for new voicemails. Voice commands are now working. Solved. icon-close. Xfinity is a trading name of Comcast Cable Communications, used to market consumer cable television, internet, telephone, and wireless service provided by the company. Below are the steps for different remotes, about how to program or reset: If it’s already programmed or programmed with other TV, then you can reset it like this, Also, you can try the reset for the remote then program again. Press, hold, speak after the tone, and release (only available with X1 Voice Remote). Say a command. TV Remote voice command not working "Somethings not quite right! Make sure you’re pressing the Voice button while you speak into the remote, and release it when complete. ... except voice commands. 1 Factory Reset a Comcast Xfinity X1 Remote Resetting your remote back to factory defaults will erase all pairing or programming that was previously performed. New batteries. Also, you can try the “Xfinity My Account” app to reset the box. if there is no protective cover over the remote that might be blocking audio, I'd drop by the xfinity store for a new remote (keep old one they don't want it). Your remote will need to be re-paired or re-programmed in order to control any non-Xfinity equipment it was previously controlling. … But using Alexa as your TV remote requires a bit of know-how. Update: see comments. Method 2: Resetting the Xfinity Box. icon-microphone. Before you proceed with the troubleshooting steps in this article, first make sure that your remote control supports voice recognition. Press the Xfinity button. Press and hold the. Viola! ", "Voice commends aren't working right now, try again later!" Quickset Features. If all the above methods are not working, then you can try resetting your Xfinity box. Free e-mail watchdog. Factory Reset the Xfinity Voice Remote with a Setup Button (XR11) If the buttons on your Voice Remote (model XR11) are still unresponsive, you may need to perform a factory reset. Light works in red and green but very dim. ", Allow five minutes for your primary DVR TV Box to reboot. After updating the software of your TV, the remote may need to be paired again in order to have voice search functionality. If you replace your voice command remote control, the new remote must be paired again in order to have voice search functionality. ABOUT; FIND THE ANSWERS. Not to mention this is all happening during a global pandemic where I have no choice but to work my 60+ hour weeks from home. 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